
Click image to visit IIHS page created by 72 Advertising
When IIHS reported that Volvo was one of only 3 midsize luxury cars to earn Good or Acceptable ratings in their new Small Overlap Frontal test, 72 Advertising immediately created a page detailing the results on their Volvo of Fredericksburg website along with posts on their blog, Facebook and Twitter pages.
Volvo is proud of the S60's performance and we here at 72 Advertising are proud to be part of Volvo of Fredericksburg's success. If you would like to learn more about 72 Advertising's approach to website and social media marketing, please call Paul Thompson at 623-889-5626 today.

Here’s are five key reasons why social media failure is far more prevalent than anyone wants to admit to talk about.
1. The lack of a strategic plan. Far too many dealers run before they walk. As a result, they jump into social media without a well-articulated idea of why they want to do social media, what they want to get out of it, what success looks like, and what rivals are doing. According to a recent study by Digital Brand Expression, 78% of respondents said they were doing social media but only 41% of companies said they had a strategic plan.
2. The lack of a tactical plan. This is more than just knowing how to use Twitter, Facebook or a blog because they’re not that difficult to learn. Tactics has more to do about best practices, knowing when and how to engage with other people on social media, and using the best and most effective tools to be as productive and efficient as possible.
3. The lack of resources, or hiring people who lack the right skills or experience to get the job done. Too many dealers get excited about a social media program but don’t or won’t allocate enough people to actually make it happen. Another mistake is they hire people who are too inexperienced but hope that their enthusiasm about social media will compensate for it.
4. The lack of content that is compelling, engaging, interesting or valuable. At the end of the day, great content and stories make social media be successful. Truth be told, social media services are simply tools to distribute content. In other words, content and stories and the ammunition that makes the weapons (Twitter, Facebook, etc.) effective.
5. The failure to build relationships. Social media is not a one-way street or a one-way conversation. For social media to work, you need to build relationships with people, have conversations, engage and connect. It’s work requires time and effort.
Here are 3 key concepts for conversion rate optimizers who want to design elegant, persuasive online experiences that make money:

Key Concept #1 – The 80/20 Rule remains a powerful force in the universe. Pareto’s principle never goes away…ever. It just continues to recur in everything, all the time. Bow to its power! The takeaway from Jakob Nielsen’s report is that, while users are more willing to scroll ‘below the fold’ than they used to be, the area above the fold still gets 80% of the time spent looking at a page. See the chart for the eerie split at 80.3% and 19.7%!
Key Concept #2 – The concept of keeping key content and call(s) to action ‘above the fold’ is still important. But, if you expect users to scroll below the fold, you’d better make sure the page has good scent so they know that relevant content awaits them if they do use their scroll bar.

Key Concept #3 – The bottom of every page is key. Note in Nielsen’s chart that the time spent fixating below the fold remains very low until the very bottom of pages. This is due to users looking for the bottom of the page’s container. It’s a bit grainy, but look at the screenshot of a gaze plot where the orange bar that is the active window’s bottom border gets the last fixation on the page. The user looks for the bottom, finds it, then knows they need to either click something or scroll back up. This presents an opportunity to place call(s) to action at the bottom of tall pages that necessitate scrolling, especially catalog pages with many products. Maybe it’s a place to experiment with primary and/or secondary calls to action?