Listening and responding is an important key to customer satisfaction

Receiving online feedback from customers is beneficial in many ways. Customers can communicate to you their experiences with your dealership, giving you valuable insight and allowing you to respond, improve customer satisfaction, and, in turn, make useful and profitable changes. 

72 Advertising knows how important feedback is to any dealership; we create a page for all our clients’ websites making it easy for customers to share what’s on their minds. One of our dealers, Pepe Infiniti, the No. 1 Infiniti retailer in the world two years running, uses one of our feedback pages on its website (click here to view the page) to connect with its customers. They get all kinds of comments posted, from hearing about stellar employees to helpful suggestions.  

Get connected with your customers in the same way. Call Paul Thompson at (623) 889-5626 to have a customer feedback page created and placed on your own website today.

Make your website pop in the online world with a new website by 72 Advertising

Do you have a small business with an outdated website that could use a face lift? We do that! With 72 Advertising, you can stack the odds in your favor and use the web as a marketing tool with the most current web design. We even include a free mobile phone version, since the majority of adult mobile phone users use their phones to go online. Our websites are configured to look their best no matter what device your customers use to surf the web.

72 Advertising specializes in websites and will do it all for you. We will design your website so that it has visual appeal, where text and images are displayed prominently, and navigation is easy. We’re the experts and we want to help your business grow in the digital marketplace.

Every business needs a website with a professional design. This doesn’t have to mean expensive. At 72 Advertising, you’ll get more than you pay for. We can also get you into social media so that your small business is in the forefront. Call Paul Thompson at 72 Advertising at (623) 889-5626 to get started on a makeover for your aging website. You’ll love the new look.
 
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When the Passport Auto Group needed a custom form on their Collision Center website (click here to view the page), and Dealer.com couldn't do it, 72 Advertising stepped in and created a custom form (click here to view the form as it is hosted on 72 Advertising's website) and i-framed it into their Dealer.com website. This form allows customers to upload up to 4 photos of their vehicle's damage to the collision center manager so that he can give them an estimate back without even seeing the vehicle in person. According to Passport's Internet Manager, Chuck Agner, they are "Getting really great results from that."

Contact Paul Thompson at 72 Advertising if you find a need for a form such as this to be put on your website. Or, if you need an entire Collision Center website (such as this Courtesy Chevrolet - San Diego website that we created - click here to view), we can do that, too!

All of us here at 72 Advertising would like to congratulate Bill Gruwell, Scot Gruwell, Jason Church and their team for being the #1 Chevrolet dealer in the Western Region for 2013. 72 Advertising is proud to be associated with this legendary dealership, providing website management, social media management, email marketing and more. Again, congratulations Courtesy Chevrolet!

Dealer.com's chief digital strategist says in an article published today in Wards Auto that future car shoppers may rate dealerships on the quality of their websites in addition to how staffers treat customers on the premises. (click here to view the article on wardsauto.com).

“If a site lacks relevant information, doesn’t work well or isn’t updated regularly, a consumer might give it a bad review, saying something like, ‘Here’s why I didn’t even make it to the dealership,’” David Winslow says.

72 Advertising was founded on this same belief. We work with dealers to get the most from their website, email blasts and banner ads by producing professional-looking relevant content for their customers when they're shopping for a car.

Contact Paul Thompson at 72 Advertising today to learn how 72 Advertising can help your dealership achieve greater results with your websites and emails.

Call Paul at (623) 889-5626 today!

72 Advertising recently launched this new website for the Swallows & Associates Realty Group in Phoenix, Arizona. Realtor/owner, Gary Swallows wanted a website that his team could easily update on their own, yet still have 72 Advertising be available to maintain the overall website for them. Now, his staff can easily maintain everything from the homes for sale page to the open houses page.

If you are interested in an attractive, effective website such as this for your company, contact Paul Thompson at 72 Advertising today for a free quote.

The Google Keyword Tool is the standard for SEO and SEM, but Google announced this week that they are pulling the plug on the Keyword Tool. The good news is that there are options. This Vertical Response Marketing blog post gives you some good alternatives. Click here to read the post.

To ensure that our auto dealer's websites are compliant with the manufacturer's rules, 72 Advertising submits every auto dealer website to the corresponding manufacturer for website pre-approval each month. If they require any changes, 72 Advertising makes the changes and resubmits until the website is approved. All at no additional cost!

If your dealership is getting fined for having non-compliant websites, contact 72 Advertising and ask to get on our website maintenance program today.

72 Advertising just finished the makeover of two major websites in the Los Angeles area: Volkswagen of Downtown L.A. and Downtown L.A. Motors Mercedes-Benz. The two new sites are on the new Dealer.com V9 platform. 72 Advertising oversaw all aspects of the projects to ensure that everything worked and created all the new home page slideshow graphics and specials. 72 Advertising is proud to maintain all of the Downtown L.A. Auto Group websites.

Contact Paul Thompson at 72 Advertising for help making your website the best it can be.

The website makeover of the Waters Edge Townhomes at White Mountain Lake, Arizona, is complete! This new theme reflects the serene setting and natural beauty of White Mountain Lake better than the existing site did. The new blog widget on the home page attracts website visitors to the latest news from the town homes and White Mountain Lake.

Check out the video webcam for a current view of White Mountain Lake (one of the most popular-visited pages of the website)!

Contact 72 Advertising today to learn how we can create a beautiful and effective website such as this for your company.